Marketing: It's All About The Network (Part 2)
Marketing your small business can be one of the most daunting challenges you'll face. It's especially difficult when you are the Chief Everything Officer. In the world of computers, everything is connected by a network. Put the power of the network to work in your marketing efforts. Here's the second part of the series by Rusty Lee of CallMyPcDr.com.
As mentioned in the first part of this series, it's all about your network, your ever growing network of very satisfied clients who are happy to tell others about you.
But how do you build such a network? How have I built my network? There's no better way to build a relationship of trust, no faster way than to do it in person. Yes, you can do that online with the social network sites, but it takes much longer, and it's not nearly as powerful or effective.
Here are a few tips to help build your marketing network:
- Approach everyone with an attitude of service. Regardless of the situation, whether it's a client, a prospect, or someone you've met in a networking situation. Always let them know directly that you first want to help them in some way. Listen to them, really listen!! If nothing else, they'll come away thinking you are a marvelous person, because you listened to their needs before you tried to sell them or tell them about yourself.
- When you are in your business environment, always let them know that your first objective is to help solve their problem, even if it means less business for you.
- Always deliver more than you promise and more than they expect. There's no better way to get more business than to increase sales to your existing clients. If they always get more than they expected, they'll come back for more.
- Customers who are so satisfied with your work want to tell their friends, not because they want to help you, but because they want to help their friends. Good people have a desire to help others. Very satisfied customers are your best marketing tool, and instead of costing you money for marketing, they pay you for your services and send you more business.
- Once you've made contact with someone in person and started to develop the relationship, use technology to keep in touch with them, but don't forget it's all about communication. It's all about being of service to them first, offering value to them in every contact you make. Based upon your time and business situation, you should keep in touch with them using the following methods: 1) Meeting in person, 2) By telephone, 3) A personal note or card, 4) Email them personally, 5) Bulk email or newsletter, 6) Social networking. A good contact database is very important.
Your best marketing effort will be to build a network of people who know you, people who like you, and people who trust you!! Building that trust is all about your relationship with them. It's all about being of service to them first. Then they will want to be of service to their friends and to you. Start today and never stop building your network. Build your circle of influence, like ripples from a drop of water in a pond. Marketing is all about the network!
Rusty Lee is a computer doctor and technology advisor. He writes and frequently speaks on technology related subjects. To learn more about Rusty, visit his website or blog.







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